Established, reputable & highly experienced
Bridge Partners has been delivering IT Support since 2001
Dedicated to our customers
Since 2001 Bridge Partners has been providing first class IT support services to customers in Cambridge, London and around the world. We are proud of our talented and hard-working team of IT experts who are dedicated to keeping our customers happy.
Our company culture is one of openness and our values focus on clarity, partnership and quality. Please explore below to find out more about our history, our people and the values which underpin our internal and external relationships.
We understand business
Founded by Daniel Kleeman MEng, MBA and Andrew Glover BSc, MBCS, we work in close partnership with customers to give them a trusted technical support.
Our IT support consultants understand the business world. So once you tell us your goals, we translate them into bespoke IT solutions that will help your organisation succeed.
We plan with you for the long-term – this includes looking at potential concerns so we can find solutions quickly. Our approach results in a service that is seamless and sustainable.
We make every effort to be friendly and approachable – we know how to work with customers’ own employees so we can provide quality IT support, management and strategy.
Your partner in
technical support
Finding the right services for your business such as IT consultancy, IT servicedesk support, software purchasing or hardware advice, can be confusing and time-consuming. Bridge Partners makes the process straightforward, giving you peace of mind.
To help you make the right decisions our experts are happy to talk to you about your needs. As your technology partner, we explain clearly what we are doing and why, so you understand the ins and outs of your IT system, which is the foundation of your business.
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Our company values
Bridge Partners are proud of the company values which put integrity at the core of everything we do.
An insight into our values
Whether you are considering trying our services or interested in joining us, we would like to offer you an insight into the values which underpin our customer and internal relationships. Taking a holistic approach, we also apply them to our daily work, performance reviews and recruitment.
Clarity
- We communicate clearly using language that is easy to understand
- We do not talk in acronyms, jargon or ‘business speak’
- We ask questions when we don’t understand.
- We teach and help people so they understand a task rather than just tell someone how to do something
- We check for understanding
- We don’t say ‘yes’ if we don’t understand something
- We ensure documentation is clear and simple to use and follow
- We challenge processes and aren’t afraid when things go wrong
- We are honest in our communication
Partnership
- Look for opportunities to collaborate
- We support colleagues first and then clients
- We trust people’s intentions
- We don’t blame individuals or departments when mistakes happen
- If we notice someone has made a mistake, we talk to them and work together to resolve it in a non-judgemental way
- We talk and treat each other kindly, calmly and respectfully
- We communicate with each other and clients face to face or verbally rather than via teams or email where possible
Quality
- We ensure work is right first time
- We don't hide our mistakes
- We complete work to a high standard and in a timely manner
- We keep our own house tidy. If we find something that needs doing, we do it and don’t leave it for others to sort out
- We peer review work to ensure consistency and accuracy
- We review our processes continuously
- If we pass on a task to someone, we follow up with them to check the task is completed
- We continuously share skills and knowledge to develop each other
Meet the team
The people behind your IT services.
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Take a look at how we give back to the community.
Clarity, Partnership, Quality.
Since 2001 Bridge Partners has been providing first class IT support services to customers in Cambridge, London and around the world. We are proud of our talented and hard-working team of IT experts who are dedicated to keeping our customers happy.